Every business makes mistakes. Delivering good customer service means quickly and accurately fixing those mistakes. Showing a customer that you care about getting it right will earn their loyalty. On the other hand, compounding one mistake with another will surely drive customers away.
1 Comment
|
AuthorMy name is Steve Treasure. I am 45 plus years in the field of Drywall and 30 plus years in Contracting. Archives
November 2011
Categories |